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| Frequently Asked Questions | |
What time does class start?
What should I wear?
What hotels are in the area?
What are the cancellation policies?
How many people in class?
How do I register?
Do you accept credit cards?
What should I bring to class?
Where are the courses held? |
How much practice?
What materials do I receive?
Successfully registered for a class? When are course fees due? What if class dates don't fit your schedule?
What is there to do in Austin?
Where is the airport?
Do you offer training on the Mac? |
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A. All of the classes start at 9:00 a.m. and end at approximately 4:00 p.m. each day.
A. Dress comfortably.
Q. What hotels are in the area? A. There are several hotels in near the training center.
Q. What are your cancellation policies? A. A full refund of course fees will be made as long as we have received written notice of the cancellation at least five (5) working days before the date of the course. Without the five (5) days written notice, the course fees remain payable in full, and a representative of your company may attend the course in your place if you wish. We reserve the right to cancel a course on short notice should events beyond our control make this unavoidable. However, if we cancel a course, we will refund your money in full.
Q. How many people are in a class? A. The average class size is 6 students. We limit the number of students to a maximum of nine (9) to allow for as much individual attention as possible.
Q. How do I register for a class? A. You can register for a class in one of the following methods:
Q. Do you accept credit cards? A. We accept Mastercard, VISA, and American Express.
Q. What should I bring to class? A. Some students like to bring paper and pen/pencil for taking notes.
Q. Where are the courses held? A. Our training classes are held at our partner facility in downtown Austin, at the One Congress Plaza on the corner of Congress Avenue and 2nd Street: 111 Congress Avenue, Suite 400 View directions to our training center.
Q. How much practice do I get during the training? A. All of our classes are instructor led and hands-on. The instruction consists of two types of activities; guided instruction and practice lab exercises. In the instructor led activities, the instructor guides the class in an activity that presents new concepts, skills, shortcuts, and/or techniques. The second activity is practice or lab exercises. The students are then given an opportunity to practice on their own the new concepts, skills, shortcuts, and techniques in a practice exercise using real world sample projects.
Q. What materials do I receive with the class? A. Most of our courses come with a student training manual. The training manual lists concepts, procedures, and shortcuts to complete the skills taught in the course. The material presented in the course is documented in the manual so that note taking during the course is minimized and each student can focus on the material being presented. Each student will also receive a CD-ROM that includes example code for completed versions of all exercises in the class and all media used in the training, i.e., graphics, sounds, narration, photographs, and movies. This CD-ROM can be used as a reference or additional practice after the training is completed.
Q. How do I know I have successfully registered for a class? A. You will receive a confirmation of your registration by e-mail providing course details such as course name, location, and date.
Q. When are the course fees due? A. Along with your confirmation, you will also receive an invoice for the course(s), by e-mail unless you request to receive the invoice by another method. Payment of the invoice is required five (5) working days prior to the date of training. If your company is paying your course fees and you would like to arrange for terms, contact our office either by telephone 512.891.0680 or by e-mail at training@media-enterprise.com.
Q. What if the class dates do not fit your schedule or project requirements? A. In addition to the public classes, we also offer on-site training classes. If you have multiple developers to be trained, it is normally less expensive to have on-site training at your facilities than to send multiple developers to our public classes. If you would like more information about an on-site class at your facilities or a quote for these services, contact our office either by telephone 512.891.0680 or by e-mail at training@media-enterprise.com.
Q. What is there to do and see in Austin? A. Austin has many exceptional restaurants (known for its Barbecue and Tex-Mex) and local eateries. It is also considered the Live Music Capitol. Check out our page on the Things To Do while your in Austin. For information about Austin restaurants, attractions and local events, check out the Austin360 web site at http://www.austin360.com.
Q. Where is the airport located? A. Austin-Bergstrom International
Airport For more information about the airport and to see a maps of the airport go to the Austin-Bergstrom International Airport web site at http://www.ci.austin.tx.us/newairport/default.htm.
Q. Do you offer training on the Macintosh?
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Yes,
we do offer training on the Macintosh (except Authorware). Seating is
limited, so you should register early and specify that you want to take
the training on the Macintosh platform. In addition to our public classes,
we also offer on-site training on the Macintosh platform.